Is that your final answer?

I wonder if Stephen Sorrell would like a do-over on that letter to ratepayers that accompanied our most recent bill. 

The August edition of the Emerald Coast Utilities Authority's "Customer Pipeline" includes a message from Sorrell, executive director of the utility. 

In it, he gives customers his take on controversies that arose in recent months between Escambia County officials and the ECUA, and a controversy about the ECUA's recycling vendor's handling of materials. 

It points out often that ECUA is not in charge of regulating West Florida Recycling's handling and storage of recyclables. It speculates that county officials must have dropped a dime on the West Florida's problems to the media. 

The message to customers includes the notation that "The 'garbage' reported to have been on the ground (recycling materials), which the media has been concerned about, is a normal component of recycling operations." 

The Florida Department of Environmental Protection sees things a wee mite differently.  

For nearly a year, DEP has been corresponding with West Florida about its compliance problems, as reported in the Pensacola News Journal.  

On Tuesday, DEP gave West Florida Recycling several firm deadlines to meet regarding steps it must take to clean up the facility on North Palafox Street. 

Looks like someone is about to meet the new "normal." 

Since the Message From the Executive Director was included in bills, the ECUA Board approved a higher than expected rate increase to raise cash should it have to haul recyclables e lsewhere should West Florida have to close. 

DEP, for its part, told the PNJ it wants to work with West Florida to come into compliance. It has been sending emails and warning letters since September of 2012. They want to see a revised plan for compliance by Sept 10. 

ECUA board members and officials still stand by plans with another company owned by the West Florida' corporate parent, California-based Rainbow Environmental Services, to convert most of ECUA's collected trash and convert it to fuel. 

At an as-yet unpermitted, unbuilt facility in nearby Baldwin County, Alabama, whose government officials have expressed zero interest in allowing such a facility to be constructed.

Makes you wonder how future messages in the Customer Pipeline will read.